Built on the official WhatsApp Cloud API

The CRM your WhatsApp deserves.

One shared inbox for your whole team. Tag contacts, run broadcasts, automate replies — all from a workspace built for WhatsApp-first businesses.

No credit card

14-day trial

Setup in 5 minutes

Everything you need

A complete WhatsApp workspace

Stop juggling tabs. DBSDESK turns WhatsApp into a real customer hub.

Shared team inbox

Assign chats, leave internal notes, and never miss a message with real-time collaboration.

Smart contacts

Custom fields, tags and segments. Find any customer in seconds.

Broadcast campaigns

Send approved templates to thousands of opt-in contacts in one click.

Automations & bots

Trigger replies on keywords, build flows, and route to humans when it matters.

Live analytics

Response times, agent performance, and conversion funnels in one dashboard.

Secure by design

End-to-end encryption from Meta. Role-based access. Audit logs included.

Automation

Automate every conversation

Advanced Chatbot Automation

AI-powered chatbots that qualify leads and answer FAQs 24/7.

Google Sheets Integration

Sync contacts, leads, and orders to Google Sheets in real time.

Visual Flow Builder

Drag and drop conversation flows. No code required.

API & Webhook Access

Connect anything with REST APIs and outbound webhooks.

Commerce

Sell directly on WhatsApp

E-commerce Integrations

Native Shopify, WooCommerce and catalog sync.

WhatsApp-Based Ordering System

Take orders, send invoices and confirmations on WhatsApp.

Multi-Agent Chat Assignment

Auto-route chats to the right agent or department.

Messaging

Reach customers at scale

Bulk Messaging

Send unlimited messages in bulk to opt-in audiences.

Schedule Messages

Schedule your messages at your convenience.

Contact Groups

Create and manage unlimited contact groups.

Chatbot & Auto Reply

Automate conversations and save time.

Reports & Analytics

Track performance with detailed reports.

Platform

Built for teams of any size

Multi-Device Support

Connect multiple devices and manage easily.

Cloud Based

Access your data anytime, anywhere.

REST API

Powerful API for seamless integrations.

User Friendly

Easy to use interface for everyone.

100% Secure

Your data is safe with us.

Familiar, but powerful

Feels like WhatsApp.
Works like a CRM.

Your team gets the chat experience customers love — plus assignments, tags, templates, and the full conversation history attached to every contact.

Internal notes only your team can see
Auto-assign chats by tag or queue
Quick replies and saved templates

Sarah Chen

online · assigned to Maya

Hi! Is the blue model still in stock?

10:42

Hey Sarah 👋 Yes, we have 3 left. Want me to reserve one?